Tarragona
WhatsApp Business to improve communication with your customers
Goals
Identify the general features of WhatsApp Business and know the best strategies for our company
Who is the public target?
The course is aimed primarily at workers or freelancers.
Access requirements
(CAT) No s’exigeix cap requisit per accedir a la formació
Program
Whatsapp Business ID
- Whatsapp Business concept and differences with WhatsApp
- Current view and use of Whatsapp Business: step-by-step implementation
Specification of tool contents and uses
- Defining welcome/availability message dynamics, quick answers, tags, broadcast lists, and auto responders
- Identification of data protection regulations and commercial communications
Description of the basic principles of WhatsApp Business as a marketing tool
- WhatsApp Business Channel Broadcast Principles
- WhatsApp button web insert process
- Use examples for business messages and customer attention
Certificate
At the end of the training, an official certificate issued by the Consortium for Continuing Education of Catalonia certification is obtained which accredits the specific competences acquired in this training.
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